Business Telephone Systems:

We offer a complete business communications solution for small and medium sized businesses who will benefit more from a traditional telephone system.

When it comes to voice communications, we know that there is not a one size fits all solution. To ensure that we provide our customers with a best-fit voice service, we offer a selection of solutions that span both traditional and hosted telephony.

We work with leading manufacturers Avaya and Ericsson who we believe are the best in providing the individual requirements for our customers in terms of budget & functionality.

  • Avaya is the award-winning complete solution for telephony, messaging, networking, conferencing, customer management and unified communications.
  • LG offer features normally only available on much larger systems. LG phone system is a flexible and cost-effective option.

What can your telephone systems do for you?

  • Transfer call to mobiles
  • Create audio and video conferring
  • Initiate Call Recording
  • Work with Call Reporting Software
  • Partner with Call Recording Platforms
  • Provide a Contact Centre – from Agent Reporting to full Multi-Media operations
  • PCI Agent Assisted Payments
  • PCI Recordings
  • Integration with Office 365, Skype for business and CRM
  • Allow for Remote Working & Hot-Desking

 

Maintenance agreements

Maintenance is a facility that is often overlooked but is one, if not the most important service we provide.  We take great care in the maintenance of all our systems and our maintenance partner is ISO9001 accredited.

Our Customer Care Helpdesk and Support Services are on hand to answer your queries and respond promptly to faults.

For more information or advice on our Telephone System options please contact us.

Call us today on 0330 333 8444 for help or advice or complete our online request form.

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